At RootTX, we believe in trust, transparency, and client satisfaction. That’s why we offer our services with no upfront payment and a 30-day money-back guarantee.

1. No Upfront Payment

We start every project without any upfront payment. You only pay once you’re satisfied with the completed work and ready to move forward.

2. 30-Day Money-Back Guarantee

If, for any reason, you’re not satisfied with our final delivery, you’re protected by our 30-day money-back guarantee.
Within 30 days of project delivery, you may request a full refund — no questions asked.

3. Eligibility for Refund

To qualify for a refund:

• The request must be made within 30 days of project delivery.

• The project must not have been modified or used commercially after delivery.

• Refunds apply only to work directly performed by RootTX (not third-party services or add-ons).

4. How to Request a Refund

To request a refund, please contact us at:
📧 Contact@roottx.com
Include your project name, invoice number (if applicable), and a short explanation. Our team will respond within 3–5 business days.

5. Our Commitment

Your satisfaction is our priority. We always strive to resolve issues through revisions and communication first — but if you’re still not happy, your refund will be processed promptly and respectfully.